Victorlondon.com Global Privacy Policy Last updated: 15.01.2019 victorlondon.com and registered trademark respect your privacy concerns. In this Global Privacy Policy, any reference to “we”, “us”, “our”, “victorlondon.com” and “Victor London” refers to the entity responsible for processing your personal data included in this list. , which is in principle the entity that collects your personal data. This Global Privacy Policy describes the types of personal data collected about our customers, how it is used, with whom we share it, and the choices available to our customers regarding the processing of such data. We also describe the steps we take to protect the security of this data and indicate how you can contact us about our privacy practices.
Our privacy practices may vary depending on the countries in which we operate to reflect legal requirements and local practices. Click here to view country specific information. This Global Privacy Policy applies to personal data that we obtain through your transactions and interactions with victorlondon.com, including through your use of victorlondon websites, mobile applications, social media pages and other platforms. .com referring to this Global Privacy Policy (“Online Channels”); your visits to our stores, including when you complete cards that collect customer information, and when you communicate with us by phone, during our events and during surveys (“Offline Channels”); as well as through third parties, including advertising and social networks (collectively, “Channels”). This Global Privacy Policy does not govern the collection or use of personal data that you provide in connection with a victorlondon.com credit card account in regions where that product exists. Individuals with a victorlondon.com credit card account are notified of our privacy practices annually, or as required by applicable law. If you have a credit card account, you receive our Victorlondon.com Credit Card Account Holder Privacy Notice by mail annually. The data you provide in connection with your victorlondon.com credit card account is managed solely under this notice.


WHAT PERSONAL DATA DO WE COLLECT?

We collect personal data about you through various Channels as described above. The types of personal data collected include:
– contact details (for example, your name, postal address, e-mail address, and mobile or other telephone number);
– username and password;
– payment data (for example, card number, expiration date, visual cryptogram or security code, delivery address and billing address);
– data relating to customer service (for example, requests made to customer service, comments and history of repairs);
– the photographs, comments and other content that you provide;
– data concerning your personal or professional interests, date of birth, marital status, demographic data, experiences relating to our products and contact preferences;
– data provided in connection with a career opportunity at victorlondon.com, for example your contact details, data contained in your CV (including work experience, education and language skills) as well as details about your current job ;
– data concerning purchases and transactions;
– contact information you provide about friends or other people you want us to contact;
– geographic data (for example, data obtained from your IP address, country and / or postal code) and the precise geographic location of your mobile device when we have warned you and given the choice, if applicable;
– clickstream data and other data regarding your online activities (for example, information about your devices, browsing actions and usage patterns), including through Online Channels and third party websites, which we obtain through cookies, web beacons and similar technologies (see our Cookie Policy);
– data that we may obtain through our third-party service providers; and
– other personal data obtained through our Channels.


COLLECTION OF PERSONAL DATA THROUGH COOKIES AND OTHER TECHNOLOGIES


We use cookies, web beacons (including pixels and markers), web server logs and other technologies that collect certain data about you automatically through our Online Channels, including when you visit our websites, interact with our e -mails, use our applications or interact with advertisements, content, tools, widgets or add-ons related to victorlondon.com. To learn more about these technologies and how to manage your preferences, see our Cookie Policy. Providers of third-party applications, tools, widgets and plug-ins deployed on our Online Channels, such as Facebook’s “Like” buttons, may also use automated means to collect data about your interactions with these features. This data is collected directly by the providers of the functions and subject to the privacy policies or notices of those providers. Within the limits authorized by applicable law, victorlondon.com cannot be held responsible for the practices of these suppliers concerning the collection and processing of personal data.


HOW DO WE USE THE PERSONAL DATA WE OBTAIN?


We use the personal data we obtain as described in this policy and in doing so we rely on several legal bases as set out in more detail below, including:
– the performance of a contract to which you are a party;
– our legitimate business interests;
– compliance with a legal obligation, a judicial decision, or the exercise or defense of a legal right; or
– your consent to processing, which you can revoke at any time.
We use the personal data obtained in order to perform a contract concluded with you or to take the necessary steps at your request before entering into a contract, including for the following activities:
– do business with you and provide you with various products and services;
– process and fulfill orders related to our products and services and keep you informed about the status of your order;
– manage career opportunities, including for recruitment purposes, onboarding of new employees and for other purposes related to human resources;
– provide support to our customers (including product repairs, alterations, cleanings and other services); and
– create and manage your account with victorlondon.com.
We use the personal data that we obtain on the basis of our legitimate interests, which we can describe in more detail on request, for the following activities, among others:
– operate, evaluate and improve our business (including the development of new products and services; the improvement of our services; the management of our communications; the analysis of our products and our customer base; the execution of data analysis; and accounting, auditing and other internal functions);
– reduce credit risk and manage collections;
– verify your identity;
– send you promotional material and other communications (including thank you messages, special occasion reminders and other communications sent by sales associates with whom you have dealt);
– communicate with you by e-mail, post, telephone and other means about special events, contests, sweepstakes, programs, offers, surveys and market research, and to manage your participation in these events;
– identify, prevent and protect us against fraud and other illegal activities, claims and other debts;
– comply with and apply relevant industry standards, our contractual obligations and policies; and
– respond to your requests.
In addition, we process your personal data in order to comply with and implement the applicable legal requirements to which we are subject, and to establish, exercise or defend any legal right, whether in court or during an administrative procedure. or extrajudicial. We also use personal data in other ways, in which case we will inform you as appropriate at the time of collection and obtain your consent to the extent required by applicable law.


USE OF COOKIES AND OTHER TECHNOLOGIES


Where we have obtained your consent to the extent required by applicable law, we use data collected through cookies, web beacons (including pixels and markers), web server logs and other automated means for the purposes described in our Cookie Policy. We also use analytics services provided by third parties on our Online Channels, such as Google Analytics, Adobe Experience Cloud and Sizmek, which use cookies and similar technologies for the collection of data (such as IP address) in order to evaluate the way in which Internet users use and interact with our Online Channels. To the extent required by applicable law, we will obtain your consent before using cookies for analytical purposes. To learn more about these analytics services and how to opt out of participating in them, please visit the following relevant websites:
– Google Analytics: http://www.google.com/analytics/learn/privacy.html
– Adobe Experience Cloud: http://www.adobe.com/privacy/analytics.html#1
– Sizmek: https://www.sizmek.com/privacy-policy


TARGETED ADVERTISING BY CENTER OF INTEREST


When you use our Online Channels, we and certain third parties (such as our ad networks, digital advertising partners, and social media platforms) collect data about your online activities over time and through third-party websites (for example, websites that serve our advertisements). We may use this data to serve you advertisements about products and services tailored to your individual interests. We may also obtain data for these purposes through third party websites on which our advertisements are served. You may see certain advertisements on other websites because we deal with third party ad buying networks (such as Facebook, Rubicon and Twitter). Through these purchasing channels, we can target the messages we send to users through demographic, contextual, and interest-based means. Data that may be collected on our behalf by our ad networks may include data about the websites you visit that serve victorlondon.com advertisements, such as the pages or advertisements you view and the actions you take. on websites. This data collection takes place both on our websites and on the websites of third parties participating in these ad networks. This process allows us to track the effectiveness of our marketing efforts. Find out how to opt out of these online advertisements managed by ad networks. To the extent required by applicable law, we will obtain your consent before using your data for online advertising purposes. Our Cookie Policy provides details about the purposes of this data collection through cookies and other technologies, and how to exercise your choices (for example, changing your cookie preferences).


WHAT PERSONAL DATA DO WE SHARE?


We do not disclose the personal data we collect about you except as described in this Global Privacy Policy. We share the personal data that we collect with service providers who provide services on our behalf on our instructions. We do not authorize these service providers to use or disclose the data, except as necessary in the performance of services on our behalf or to comply with applicable legal requirements. These service providers include, for example, entities responsible for processing credit card payments, managing and reducing our credit risk, verifying payment data, fulfilling orders and providing web hosting, analytics and marketing. We also share your personal data within the victorlondon.com group worldwide for the purposes described in this Global Privacy Policy. In addition, we may disclose personal data about you (i) if required by law or a legal process, (ii) to law enforcement or other government officials, and (iii) when we believe that disclosure is necessary or appropriate to prevent any physical injury or financial loss, or in connection with an investigation of any suspected or proven illegal or fraudulent activity. We also reserve the right to transfer the personal data we hold about you if we sell or transfer (or consider selling or transferring) all or part of our business or property (including in the event of a merger, purchase, joint venture, reorganization, transfer, dissolution or liquidation).


HOW LONG DO WE RETAIN PERSONAL DATA?


To the extent permitted by applicable law, we will usually retain personal data obtained about you for as long as necessary (1) for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy. Global, which usually means that we will keep your personal data for the duration of our relationship or for as long as you keep an account open with us; or (2) to take into account applicable limitation periods and comply with applicable mandatory laws. As described in the “Your rights and choices” section of this Global Privacy Policy, to the extent provided by the law of your jurisdiction, you can ask us to delete your personal data or to restrict the processing of such data. data by contacting us using the contact details below.


YOUR RIGHTS AND CHOICES


We offer you certain choices in relation to the personal data we collect about you, for example regarding how we use the data and how we communicate with you. To update your preferences, ask us at any time to remove your personal data from our mailing lists, exercise your rights or send a request, please contact us using the contact details provided in the “How to Contact Us” section. Of this Global Privacy Policy. You can also unsubscribe from our mailing lists by following the “Unsubscribe” link in our emails. To the extent provided by the law of your jurisdiction, you can request access to the personal data that we keep about you or ask us to correct, update, modify or delete your data, or to restrict the processing of such data. personal information by contacting us using the contact details given below. Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal data you have provided to us about yourself, with your consent or as provided for in a contract to which you are a party. . You have the right to request that this data be transmitted to another company, where technically possible. You can also lodge a complaint with the supervisory authority in your country if you are not satisfied with our answers. Where required by law, you can revoke any consent you may have provided to us previously or object at any time for legitimate reasons to the processing of your personal data, and we will apply your preferences from that point on. These measures will not affect the lawfulness of our use of your data based on your consent before its revocation. To exercise your rights, please contact us as set out in the “How to Contact Us” section of this Global Privacy Policy. You can also write to victorlondon.com in your jurisdiction using the contact details provided here. To ensure that your privacy is respected and that the security of personal data is maintained, we may take steps to verify your identity before granting you access to the data or fulfilling your request. To the extent permitted by applicable law, we may charge a reasonable fee to access your request if we find it manifestly unfounded or excessive, or in the event of an access request, to provide you with additional copies of the personal data. that we keep about you. When you use our Online Channels, we and certain third parties (such as our ad networks, digital advertising partners and social media platforms) collect personal data about your online activities over time and through from third-party websites. Some web browsers allow you to instruct your browser to send Do Not Track (“DNT”) signals to websites you visit, informing those websites that you do not want your online activities to be. tracked. Although our Online Channels are not designed to respond to all types of DNT signals or similar mechanisms from browsers as there is no common industry accepted standard for doing so, when we recognize a relevant DNT signal , we make every effort to remove third-party markers used to recognize your computer when you leave our website and to serve you with victorlondon.com advertisements. In our Cookie Policy, we provide information about how you can manage your cookie preferences and the choices you can make in relation to the personal data we collect about you through automated means. To find out more about how to manage your preferences in relation to the data we collect automatically, see our Policy. e on cookies.


NOTICE TO CALIFORNIA RESIDENTS


Subject to certain restrictions under Section 1798.83 of the California Civil Code, California residents may request that we provide them with (i) a list of certain categories of personal data that we have disclosed to third parties for their own marketing purposes. during the previous calendar year, and (ii) the identity of these third parties. To make this request, residents of California can contact us using the contact details provided in the “How to Contact Us” section below.


DATA TRANSFERS


We transfer the personal data that we collect about you to the United States and countries outside of where the data was originally obtained, including the jurisdictions in which our affiliates and service providers operate. In these countries, the laws relating to privacy and data protection may not be the same as that of the country where you initially provided the data. When transferring your personal data to other countries, we put in place adequate safeguards to ensure the protection of this data as described in this Global Privacy Policy. If you are located in the European Union (“EU”), we will comply with applicable legal requirements by providing adequate protection for the transfer of personal data to recipients located in countries outside the EU which have not been recognized as providing an adequate level of data protection. In this case, we will put in place the appropriate guarantees. For transfers of personal data from the EU to the US, victorlondon.com is certified under the EU-U.S. Privacy Shield, developed by the United States Department of Commerce and the European Commission, regarding the transfer of personal data from the EU to the United States, pursuant to Article 45 of the GDPR. Click here to view our EU-U.S. Privacy Policy. Privacy Shield and access our certification.


HOW DO WE PROTECT YOUR PERSONAL DATA?


We maintain administrative, technical and physical safeguards designed to protect the personal data you provide against destruction, loss, alteration, disclosure, use or access of an accidental, illegal or unauthorized nature.


PERSONAL DATA CONCERNING CHILDREN


Our Online Channels are intended for the general public and do not target children. We do not knowingly collect or solicit personal data from children under the age of 13 (or any other relevant age, as applicable, under applicable law) through our websites and apps. If we learn that we have collected personal data from a child under the age indicated, we will immediately delete that data from our records. If you believe that a child below the age indicated may have provided us with personal data, please contact us using the contact details specified in the “How to contact us” section of this Global Privacy Policy.


For your convenience and your convenience, our Online Channels may provide links to sites, applications and services other than victorlondon.com, which may be operated by companies not affiliated with victorlondon.com. These companies may have their own privacy notices or policies, which we strongly suggest you read. Our products and services may also be offered to you through third party platforms (for example, app store providers) or through other third party channels. We are not responsible for the privacy practices observed by any site, application or service other than victorlondon.com.


UPDATES TO OUR GLOBAL PRIVACY POLICY


This Global Privacy Policy (including any addenda) may be updated from time to time to reflect changes in our practices relating to personal data. We will notify you of any material changes by posting a prominent notice on our website, indicating at the top of the Notice the date of the most recent update.


HOW TO CONTACT US


If you wish to update your data and preferences, please feel free to contact us by email at support@victorlondon.com. If you have any questions or comments regarding this Global Privacy Policy, please contact us at privacy@victorlondon.com.